- Why do I need a patient & practice management solution for my clinic/ practice?
Light-bulb: Everything may seem to run well on paper-based administration, but your costs and administrative burden are higher than can be. Digital solutions will realise cost savings for you by cutting time spent looking for or creating paper notes, time saved reviewing patient notes, ease of compiling referral letters with the right information, ease of submitting and tracking medical aid claims, ease of monitoring financials (accounts receivables and payables), shorter visit times (increased daily turnover), easier workload on admin staff (motivated staff), faster and easier report compilation in the event of a legal request or otherwise. The benefits are plenty and include clinical benefits for the patients as a result of easier and more secure handling of their records.
- What are the advantages of employing a patient & practice management solution?
The Why-Not: Providing quick access to accurate, up-to-date, and complete information about patients at the point of care. Securely sharing electronic information with patients and other clinicians with permission. Seamlessly track and report disease prevalence. Reduce medical errors from challenges reading handwritten notes. Enhanced privacy and security of patient data, as well as traceability of patient record access.
- Cloud Based Vs. On-Premise Solutions
Sky is the Limit: More and more existing solutions in the world are ditching their on-premise tech stack for cloud infrastructure. So why opt for what might be a legacy technology as soon as yesterday! But to ask which one is right, only you can answer that because it is all about your practice needs and your situation. The biggest difference between the two is that deployment and customisation of cloud solutions is faster and less upfront costs. Cloud systems allow access to your data from anywhere whereas on-premise solutions let you access data on site or via a VPN connection. Cloud systems provide greater stability, remote access and continuous remote updates which limits downtime and increase productivity.
- How secure is our data?
You’ve got the Keys: User access is given via individual logins which we strongly advice against users sharing their logins. This is a critical element of your data security to avoid unauthorised access. Additionally, CentraHS implemented appropriate technical, physical and organisational measures in accordance with international medical records security guidance. Whilst we cannot guarantee 100% data security due to the nature of digital technology limitations, we guarantee use of established hosting organisations with proven ability to tightly secure servers that handle medical records as well as our own continued effort in monitoring our systems and industry changes. This ensures that we stay abreast to trends and proactively spot security challenges, which we will push changes to ensure continued data security and integrity.
- Where is our data hosted?
Your Vault: Our customer data is hosted in Amazon Web Services (AWS) servers. These are specifically configured servers for medical data and therefore confirm to international medical data hosting guidelines. The advantage in using AWS infrastructure is that they are the biggest and leading vendor for hosting services, ensuring limited downtime and all-round data access with ease.
- I have decided to sign up to CentraHS solutions, what’s my next steps?
DareToInnovate: This is a very exciting time for you and us. All you need to do is to contact us via our contact form with a few details and one of the CentraHS team will contact you to discuss further your current setup, challenges and needs. There is no general contact to go live time as this depends on a number of factors which are ironed out during conversation with our team, but we can confirm that where a cloud solution is taken standard setup and go live is within 1 business day.
- Can I view a demo?
Your Peek Show: A decision to invest in a patient management solution is a business investment, so why not try before you invest. The CentraHS team can offer you a demo on request. Contact us now and a demo can be arranged for you and your staff.
Contact us to start your transformation journey, or request a demo:
Centra Health Suites 